Our platform is designed as a source of entertainment, but we are acutely aware of the risks associated with participation. We highly value the well-being of our users and therefore provide a framework to ensure the experience remains safe, controlled, and enjoyable.
Strict enforcement of the minimum age (18+)
Access to our services is exclusively reserved for individuals aged 18 or older. It is illegal and against our rules for minors to create an account. During the registration process and for transactions, we conduct strict identity checks to ensure this.
Core Principles of Safe Behavior
We encourage every visitor to consider the environment as leisure activity and never as a method to solve financial problems or generate a fixed income. Play exclusively with money you can afford to lose and never try to compulsively recover lost amounts.
Available Tools for Control
To support you in managing your behavior, we have integrated various functionalities into the platform.
Deposit and Loss Limits
You can pre-set the maximum amount of money you can add to your account per day, week, or month. Additionally, you can set a limit for the maximum amount you are allowed to lose within a specific period.
Session time and temporary breaks
To prevent you from losing track of time, you can set reminders or hard limits for the duration of your visits. If you need a short breather, we offer a time-out feature that allows you to block access for a period of 24 hours to several weeks.
Voluntary exclusion and account termination
Should you notice that the platform is having a negative impact on your life, you can use the self-exclusion option. This will exclude you for a longer, predetermined period. During this time, it is impossible to log in, make transactions, or receive promotional emails. A permanent account closure can also be requested at any time through our support.
Recognizing risky behavior
It is essential to honestly examine your own behavior. Signs that there may be a loss of control include: hiding activities from family members, neglecting work or study, borrowing money to participate, or feelings of stress and irritation when you are not online.
Seeking professional support
If you or a loved one is struggling with difficulties, we strongly recommend seeking independent and specialized help. There are various independent organizations and helplines available in your region that offer free and anonymous advice, guidance, and support in managing such situations.
Protecting minors
As an adult, you have the responsibility to secure your devices when sharing them with minors. We advise against saving passwords in browsers used by children and, if necessary, installing specialized filter software to make access to our environment impossible for them.
Internal vigilance and staff
Our team is trained to detect abnormal patterns and will act proactively when they suspect a user is in trouble. This may result in contact or, in extreme cases, the preventive freezing of a profile.
Changes to this policy framework
We remain committed to improving our security measures. This framework may be revised to comply with new insights or best practices in the industry. The current version is always accessible on the platform.